Case Study – Lindsey Garland – Channel Controller, International, Co-Pack & High Street Discounters

I’ve been with Princes now for ten years and my role is Channel Controller, which involves leading a team of account managers on a daily basis.

Being able to coach the team to enable them to unlock their full potential is vital. When this programme was advertised, I felt this was important for my development. I wanted to develop this skill set further to become a strong coach who can help others across our business.

I learnt a lot on the programme including the theory behind why coaching is valuable, various models to use within coaching and a lot about my self-awareness and how my values and beliefs impact my coaching.

I think that everyone on the course has learnt the value of active listening and being present in the moment. I am definitely asking more probing questions in every conversation that I am having with coachees in general.

The main skills for life I have taken from my apprenticeship are around planning and organising. They are the key to being successful and to staying on track. I have also learnt that using the tools available help me to work smarter not harder

If you are thinking about taking this qualification in the future, you will learn so much about yourself and how to become an amazing coach. You just need to be prepared to put the effort in and be committed to learning.

#skillsforlife #NAW2023 #nationalapprentice week

Apprentice, Case Studies